EMC CX3 CX4 VNX Factory Reset

Power down array
Remove SPB
Connect serial port to SPA 9600/8n1
On the alphabet press Cntrl-C

NOTE: This was done on a CX4-960 array. Utility version 04.30.000.5.506. Your screens might be different.


ABCDabcEabcdefFabcdefGabcdefHIabcd << Stopping after POST >> JabcKLMNOabcdePQabRabcSabcTUabVabWXYabZAABBCCabcDDabcEEabcFFabcGGabHHIIJJKKLLMMNNabcOOabcPPabcQQabcRRabSSTTUUVVWWXXYYabcZZabcAAAabcBBBabcCCCabDDDEEEFFFGGGHHHIIIJJJabcKKKabcLLLabcMMMabcNNNabcOOOPPPQQQabRRRSSSabcdefTTTabcdefUUUabVVVWWWXXXYYYZZZAAAABBBBabcCCCCabcDDDDabcEEEEabcFFFFGGGGHHHHabcIIIIJJJJKKKKLLLLMMMMNNNNOOOOPPPPQQQQ

************************************************************
* Extended POST Messages
************************************************************

INFORMATION: MCU Operating mode changed from Enginuity to Clariion
************************************************************

EndTime: 03/30/2016 00:39:16

Type in "recover"


===============================================================================
CLARiiON Utility Toolkit Main Menu
===============================================================================
1) About the Utility Toolkit
2) About this Array
3) Reset Storage Processor
4) Image Repository Sub-Menu
5) Plugin Sub-Menu
6) NVRAM Sub-Menu
7) Enable LAN Service Port
8) Enable Engineering Mode
9) Install Images to Recover OS
10) Save Logs

Press 8 enter Password is "wombat"


===============================================================================
CLARiiON Utility Toolkit Main Menu
===============================================================================
1) About the Utility Toolkit
2) About this Array
3) Reset Storage Processor
4) Image Repository Sub-Menu
5) Plugin Sub-Menu
6) NVRAM Sub-Menu
7) Enable LAN Service Port
8) Disable Engineering Mode
9) Install Images to Recover OS
10) Install Images to Restore Factory Configuration
11) Invalidate Data Directory
12) Save Logs

Enter Option: 11

===============================================================================
You have chosen to invalidate the Data Directory
===============================================================================

!!! WARNING !!!

Invalidating the Data Directory will PERMANENTLY DESTROY ALL DATA on
all bound LUs. The Data Directory should NEVER be invalidated without
first escalating to the CLARiiON TS-2 technical support center.

Invalidating the Data Directory will permanently destroy information
that defines the configuration of this array. All configuration data,
including defined storage groups, bound luns, and layered software
configuration will be PERMANENTLY DESTROYED by this action.

Invalidating the Data Directory without also re-imaging your array's
FLARE [tm] Operating Environment partitions will leave your array in a
non-functional state.

Are you sure that you want to invalidate the Data Directory? y/n [n] y

Are you REALLY sure that you want to invalidate the Data Directory? y/n [n] y

Invalidating the Data Directory

Checking disks for Primary MDDE....
Checking Disk 0_0_0................Present
Checking Disk 0_0_1................Present
Checking Disk 0_0_2................Present
Checking Disk 0_0_3................Present
Zeroing Primary MDDE...............Done

Checking disks for Secondary MDDE..
Checking Disk 0_0_0................Present
Checking Disk 0_0_1................Present
Checking Disk 0_0_2................Present
Checking Disk 0_0_3................Present
Zeroing Secondary MDDE.............Done

Press the Enter key to continue...

Restore the code to the array.

===============================================================================
CLARiiON Utility Toolkit Main Menu
===============================================================================
1) About the Utility Toolkit
2) About this Array
3) Reset Storage Processor
4) Image Repository Sub-Menu
5) Plugin Sub-Menu
6) NVRAM Sub-Menu
7) Enable LAN Service Port
8) Disable Engineering Mode
9) Install Images to Recover OS
10) Install Images to Restore Factory Configuration
11) Invalidate Data Directory
12) Save Logs

Enter Option: 10

===============================================================================
Install Images with AutoConfig
===============================================================================

! ! ! W A R N I N G ! ! !
When installing images using AutoConfig functionality, all existing array
configuration and user data will be PERMANENTLY DESTROYED!

The Peer SP (if any) must be removed or disabled before continuing.

Do you wish to continue? y/n [n] y

===============================================================================
Select Images to Install
===============================================================================
1) ICA_FLARE_PARTITION_REGION 04.30.000.5.517
2) Back to the Main Menu

Enter comma separated list of options: 1

===============================================================================
Select NDU Packages to Install
===============================================================================

There are no NDU Packages available for installation

You may transfer images to the ramdisk by opening an FTP Session
ftp://clariion1992:clariion1992@/

Do you wish to continue? y/n [y] y

===============================================================================
Configure Network Settings for SP A
===============================================================================
===============================================================================
Configure Network Settings for SP A
===============================================================================
Do you wish to configure the network settings for SP A? y/n [y] n

===============================================================================
Configure Network Settings for SP B
===============================================================================
===============================================================================
Configure Network Settings for SP B
===============================================================================
Do you wish to configure the network settings for SP B? y/n [y] n

===============================================================================
Automatic Reboot
===============================================================================
Would you like the SP to automatically reboot after imaging completes? y/n [n] y

===============================================================================
Confirm Selections
===============================================================================

Images to be installed:
ICA_FLARE_PARTITION_REGION 04.30.000.5.517
Packages to be installed:
The SP will automatically reboot when imaging completes
Is this information correct? y/n [n] y

===============================================================================
Checking disk status...
===============================================================================
Disk 0 Present
Disk 1 Present
Disk 2 Present
Disk 3 Present
Disk 4 Present; Data Directory Valid
Disk 5 Not Present
Disk 6 Not Present
Disk 7 Not Present
Disk 8 Not Present
Disk 9 Not Present
Disk 10 Not Present
Disk 11 Not Present
Disk 12 Not Present
Disk 13 Not Present
Disk 14 Not Present
Copying FLARE-04.30.000.5.517.mif to the RAM Disk... Success

Installing ICA_FLARE_PARTITION_REGION 04.30.000.5.517 for fleet_family (Part 1 of 12)
0%..10%..20%..30%..40%..50%..60%..70%..80%..90%..100%
|----|----|----|----|----|----|----|----|----|----|
***************************************************
The COPY operation has completed successfully.

Installing ICA_FLARE_PARTITION_REGION 04.30.000.5.517 for fleet_family (Part 2 of 12)
0%..10%..20%..30%..40%..50%..60%..70%..80%..90%..100%
|----|----|----|----|----|----|----|----|----|----|
***************************************************
The COPY operation has completed successfully.

Installing ICA_FLARE_PARTITION_REGION 04.30.000.5.517 for fleet_family (Part 3 of 12)
0%..10%..20%..30%..40%..50%..60%..70%..80%..90%..100%
|----|----|----|----|----|----|----|----|----|----|
***************************************************
The COPY operation has completed successfully.

Installing ICA_FLARE_PARTITION_REGION 04.30.000.5.517 for fleet_family (Part 4 of 12)
0%..10%..20%..30%..40%..50%..60%..70%..80%..90%..100%
|----|----|----|----|----|----|----|----|----|----|
***************************************************
The COPY operation has completed successfully.

Installing ICA_FLARE_PARTITION_REGION 04.30.000.5.517 for fleet_family (Part 5 of 12)
0%..10%..20%..30%..40%..50%..60%..70%..80%..90%..100%
|----|----|----|----|----|----|----|----|----|----|
***************************************

After about 45 minutes you should have a working service processor. Reinsert SPB and allow it to install for another 45 minutes. Note there will be multiple reboots for both.

**** Your welcome.

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